Privacy policy
Privacy Policy
("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights.
Information We Collect
- Personal details: name, email, phone number, mailing address, date of birth, passport/ID details (as required for bookings).
- Payment information: processed securely via our payment provider ([e.g. Stripe/PayPal]); we do not store full card numbers.
- Travel preferences: destinations, dates, special requests (e.g. dietary, accessibility needs).
- Technical data: IP address, browser type, and cookies collected when you use our website.
How We Use Your Information
- To process bookings and communicate with airlines, hotels, and other suppliers on your behalf.
- To send booking confirmations, itineraries, and customer support.
- To send promotional offers, only if you opt in (you can unsubscribe anytime).
- To improve our website and services.
- To comply with legal and regulatory requirements.
Sharing Your Information
We share necessary information with:
- Airlines, hotels, tour operators, and insurers required to fulfill your booking.
- Payment processors to complete transactions.
- Legal authorities, if required by law.
We do not sell your personal data to third parties.
Cookies
Our website uses cookies to improve your browsing experience and analyze site traffic. You can disable cookies in your browser settings, though some features may not work properly.
Data Security
We use industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.
Data Retention
We retain personal data for as long as necessary to fulfill bookings, meet legal obligations, and resolve disputes, after which it is securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict use of your personal data. Children's Privacy
Our services are not directed at children under 16. We do not knowingly collect data from minors without parental consent.
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a new effective date.